Flight Problems
Flight Canceled – What to Do Immediately
A step-by-step guide to what to do in the first minutes after a flight is canceled: who to contact at the airport, what are your food/hotel rights, how to get confirmation from the airline and quickly find an alternative.
Missed Connection Due to Delay – Next Steps
What to do if you missed a connection due to a delay on your first flight, how to get a new flight from the airline, what to do with your luggage and when you can claim compensation.
Denied Boarding or Overbooking – How to React
What to do if you were denied boarding due to overbooking, how to claim compensation, alternative flight and what passenger rights apply in such a situation.
Lost or Delayed Baggage – Complete Guide
How to properly file a lost baggage report (PIR), how long the airline has to search, what to do if your baggage is not found, and how to get compensation.
